Customer Testimonials at BMW of Wilmington
My husband and I came in looking for a specific Mercedes model, and Tom provided us with excellent customer service and a personalized experience. He ensured the vehicle was running well before we arrived, and the staff at BMW of Wilmington were very hospitable throughout our car buying experience, especially given that we had traveled out of town to make the deal. As someone who typically dreads sales experiences, it was refreshing and enjoyable to work with Tom Dolan and highly recommend working with him!
5 star experience! Chad helped me pick out the best car for me! Considering I was so indecisive about which color I wanted, he was very patient and provided top notch insights and opinions. The purchasing process also went very smooth. I definitely recommend Chad and BMW of Wilmington for your next car!
My husband and I highly recommend Gareth. From our first conversation through final delivery he stayed in touch, answered questions and even picked us up from the airport to look at the vehicle we bought from him. We felt like he was trying to help us, not sell us.
My husband and I had a great experience today purchasing our pre-owned BMW certified BMW X3! Buying a new vehicle is usually stressful and unpleasant with all the paperwork, questions, etc., but Alan (with sales) and Chris (with finance) made it an enjoyable and easy experience for us. We would highly recommend this dealership and our Client Advisor, Alan Shapiro! Thank you again!
Purchased X3 from Chad at BMW Wilmington. I felt no pressure. Told him what I wanted and he delivered. Very great experience. Very pleased. He is a good guy. Best car purchase experience in a while.
This is our second buying experience with Alan at BMW Wilmington. Alan has been super helpful and solid on both. After our first purchase, we decided we wanted a newer 4 series convertible of a certain interior and exterior color. Alan has looked for a year or so and found a local trade that matched our criteria. Before the car was brought to the lot Alan contacted us. We made the deal shortly thereafter, sight unseen. Now that's trust! Thank you.
very pleased with my purchase + experience with them
This car is the best car I’ve ever driven!! BMW X5 (with 3rd row) has everything a busy working mom could need- INCLUDING the auto steering when you have a lot going on inside the car!!! Keeps the “safety first” top priority! Thank you Dixon for making car buying easy and thanks BMW for making a car that GETS me!!! Well done!!
Dixon Dickens and Joey Moore were so very helpful in the recent purchase of my 2017 BMW X1! Not only did they answer all of my questions with vast knowledge, they even delivered the car to me in Fayetteville!
Always a great experience with the service team. Effective communication and very friendly. They have always gone above and beyond to ensure satisfaction!