Customer Testimonials at BMW of Wilmington
Just recently purchased a pre-owned 2015 BMW 320i from BMW of Wilmington. I am very pleased with the service, not only from the salesman Chandler Deal, but the entire staff there at BMW. They were able to complete the transaction on my terms and at my convenience, even during the pandemic, which is very impressive to say the least. The team was very insightful and had no issues providing me with information I needed in order to make a decision that was right for me.
Cannot give enough praise to BMW of Wilmington, Ty, Jacki, Alan have made a very difficult situation much better for me. I highly reccomend anyone looking to purchase a vehicle, go here! They go above and beyond for their customers. Not only are they professional but they truly care and stand behind their word..
I had an urgent issue which needed taking care of but was only in the area for a couple of days. Despite being very busy they got my car in and out the same day, excellent service and very competent and professional help from Mike Nelson and the technician who diagnosed and fixed the problem. My expectations were greatly exceeded, a very sincere thank you.(If the dealer here in Greensboro was similarly helpful, professional and competent I'd no longer regard them as little more than cheats.)
Tom Dolan and Yesuha Kaye provided an exceptional experience in my recent purchase at BMW Wilmington. They courteous, professional, knowledgeable , and responsive throughout the transaction. They truly earned my business and I am most appreciative . Bill Kimbrell
Had a really great experience from start to finish. Chad Muncy (Sales), Michael Sholar (Finance) and Yeshua Kaye (BMW Genius) really went all out to help me complete my new BMW purchase. I was in/out in a couple of hours. I would definitely recommend!
First time BMW customer here. Was looking at X1's primarily on Carvana because the idea of online car buying was a plus. I saw an X1 pop up locally at the dealer and thought I'll go ahead and schedule a test drive and see what the dealer is offering on my trade in. Luckily I was connected with Joey Fuchs. He was awesome! We are located in Hampstead and we were able to do the entire transaction remotely. Joey drove the car up so we can test drive it in our area. He spent his Friday evening going through ...
Let me just say the office and "garage" were very impressive as was Tom Dolan, who helped us decide which car to buy. Tom was a gentleman and very knowledgeable about the company. He gave us a fair price and helped us with the best payment plan. Hunter was so helpful in showing us the technology of the car. What was so impressive is that Hunter will after a few days of our using the car, will come to our residence and review again the technology of the car which, I definitely need!!!! I have a home right in the ...
I recently purchased a beautiful preowned Mercedes convertible from Alan Shapiro at BMW of Wilmington. Alan was great to work with making my purchase so easy. Thank you so much!
First time BMW owner. Alan was great - he covered the needs of the whole family. CiCi and Hunter were indeed Genius. BMW tech is top of the game. If you've never dipped your toes in the luxury car market, try these guys first.