Customer Testimonials at BMW of Wilmington

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DealerRater May 16, 2022

I kept waiting for an X5 to come in with what I wanted but no luck. Roman suggested that I order one exactly the way I want and approximately 6 weeks later in it came and it is the best car I have ever ow but no luck. Roman suggested that I order one exactly the way I want and approximately 6 weeks later in it came and it is the best car I have ever owned. Roman is easy to work with and always answers any questions that I have.

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DealerRater May 16, 2022

Everyone at the dealership was attentive but not pushy. Roman took the time to answer all of my questions and was very patient throughout the entire process. He was courteous and knowledgeable as well as Roman took the time to answer all of my questions and was very patient throughout the entire process. He was courteous and knowledgeable as well as gracious and accommodating. Our experience was a great one, especially since we were frim out of state and had no prior knowledge of the dealership. We were well pleased with our experience.

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DealerRater May 16, 2022

Roman answered all my questions with a quick response. Very pleasant and professional!!! And I absolutely love my new ride!!! Very pleasant and professional!!! And I absolutely love my new ride!!!

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Google May 12, 2022

Had just an all around excellent experience at trading in/purchasing a BMW auto today.Robert Figgs was my client advisor and made the experience incredibly simple with zero stress. He is very knowledgeable, listened to my needs and always followed up personally with any questions I had. If you are looking to purchase, I can not recommend enough that you see Rob. Also, Ronan Henig (his title is BMW Genius and he truly is!) took the time to thoroughly go over how everything works in my new BMW…detailing all the new technology and did it in a way ...

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Google May 9, 2022

I had an awesome experience with Gareth at BMW of Wilmington. I live three hours away from the dealership and literally made the purchase sight unseen. Gareth sent a walk around video of the vehicle, which was new with only 54 miles on it. I wasn't able to make it to Wilmington for a week but knew I wanted it, so I placed a deposit on it. He placed a hold on the car, which then turned into a purchase. He sent me photos of every event...a hold sign on the dash, it being parked away from the other for ...

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DealerRater May 9, 2022

Very easy to work with! Car was everything we were promised! Thanks Tom Dolan for all your help! We drove 4 hours to pick up our car and Tom made sure it was ready before Car was everything we were promised! Thanks Tom Dolan for all your help! We drove 4 hours to pick up our car and Tom made sure it was ready before we arrived. We left with the car being as nice as we were promised before driving to the dealership.

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DealerRater May 6, 2022

My husband and I purchased a X3 from Chad and the experience was great. He was very pleasant to work with. He addressed all of our concerns. Everyone at the dealership was very pleasant to work wit experience was great. He was very pleasant to work with. He addressed all of our concerns. Everyone at the dealership was very pleasant to work with and made the purchase a positive experience.

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DealerRater May 4, 2022

I’ve always dreaded walking into a car dealership and beginning an uneasy conversation with a sometimes pushy salesperson! Not so at BMW Wilmington. I was immediately greeted by Roman Guevara who took beginning an uneasy conversation with a sometimes pushy salesperson! Not so at BMW Wilmington. I was immediately greeted by Roman Guevara who took me thru the entire process of buying my X5 . His knowledge and demeanor made the whole experience enjoyable. Chris Holland and Ronan Henig we’re also excellent. Don’t go to BMW Wilmington unless you ask for Roman.

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DealerRater May 4, 2022

I bought a certified BMW X5 from Roman Guevara at BMW of Wilmington NC. This was the first used car I'd bought in over 20 years. Roman was excellent to deal with - professional, knowledgeable and help Wilmington NC. This was the first used car I'd bought in over 20 years. Roman was excellent to deal with - professional, knowledgeable and helpful in the extreme. The whole dealer experience was thoroughly enjoyable and taking delivery was as enjoyable as it had been when I bought my 2019 540i form the same dealership. Strongly recommend these cars and this dealership, and if you can ...

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DealerRater May 4, 2022

I took my 640IL convertible, 2014 in for its regular service and oil change this week to BMW of Wilmington NC This place is amazing. Their facility , their staff, their detailed service!!! I checked service and oil change this week to BMW of Wilmington NC This place is amazing. Their facility , their staff, their detailed service!!! I checked in and was notified by text that service was under way. Next thing I get is a video text of the service man showing me everything underneath my car...pointing out all items checked, good condition, need to address in the future, along ...

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