BMW of Wilmington has service down to an art form. Ed never made me feel rushed as I tried many cars to find one that felt perfectly comfortable and fit into our budget. I didn't feel pressured to buy a car outside of my price point, appreciated the multiple rebates, and not having to play the going to my manager game. It was a pleasant experience. Once we chose our vehicle, they gave us a lesson on the electrics and are waiting for us to set up additional in-home or at the dealership lessons because new cars are basically computers on four wheels. I appreciate the time Chad took to set up the initial settings as we wanted them. I've been coming to this location for a long time and part of the reason we bought another BMW is that the service department is top notch. My Z4 saw Tom once a year and I found him extremely helpful in making decisions and his tire recommendations made my ride SO smooth and the car felt much more responsive. I look forward to another car with the same great folks.
Gareth jesina is one the best car salesman I’ve ever came across, very down to earth. I didn’t feel like he was trying to handle me like most car salesman would. He treated me like I’ve known him for years. I really appreciate his knowledge and passion of the brand. There should be a 10 star option. I will be a loyal customer for life.
Best customer service I've ever recieved from any dealership anywhere. Jackie and Noah in the service department showed the highest level of professionalism with a level of understanding I didn't think was possible in the auto business anymore. Only goes to reinforce my decision to by BMW. THANK YOU.
My dream was to own an SUV BMW one day and thanks to Gareth Jesina that dream came true. With Gareth's help, I was able to purchase a brand new 2019 BMW X3. He and I personally designed the car to make the car exactly the way I wanted it. Once the car was designed, Gareth then personally delivered it to me in Myrtle Beach. Not only did he deliver the car to me but also brought me flowers. I look forward to doing future business with Gareth and BMW of Wilmington. Thanks again Gareth for everything.Barbara Chambers
Gareth is fantastic!!! I just bought my 4th BMW from the dealer and he made every aspect of the purchasing process seamless, easy and enjoyable! His attention to detail along with willingness to go above and beyond in every area made the whole experience perfect. I highly recommend this dealership and Gareth to anybody wanting to have a fun, exciting experience while purchasing their next vehicle! They're the BEST!!