Customer Testimonials at BMW of Wilmington

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DealerRater Mar 31, 2020
 

I was very pleased with BMW of Wilmington’s handling of a recent “rush” purchase after my old vehicle died. Mr Shapiro was courteous, helpful and knowledgeable of BMW vehicles / options, etc.

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DealerRater Mar 20, 2020
 

First experience buying CPO. Alan very persistent in locating difficult to find vehicle with majority of our requests. Attentive service, fair price, no undue pressures.

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DealerRater Mar 11, 2020
 

Alan Shapiro and the finance crew were remarkable. I have purchased from Mercedes and Lexus and each time were cozened. BMW of Wilmington were courteous, professional and effectual. You will not find a more competent group of individuals. They were considerate during the passing of my father and dealt with us, as we took care of my elderly mom. The trade was a need and they met the need by exceeding with our dream car. We have not EVER had a dealership to treat us with so much deference. We purchased three vehicles and each time we have been treated ...

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Google Mar 11, 2020
 

Alan Shapiro and the finance crew were remarkable. I have purchased from Mercedes and Lexus and each time were cozened. BMW of Wilmington were courteous, professional and effectual. You will not find a more competent group of individuals. They were considerate during the passing of my father and dealt with us, as we took care of my elderly mom. The trade was a need and they met the need by exceeding with our dream car. We have not EVER had a dealership to treat us with so much deference. We purchased three new vehicles and each time we have been ...

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DealerRater Mar 10, 2020
 

As a first time car buyer I was pleasantly surprised by the professionalism of BMW and specifically, Mr. Tom Dolan. Having visited other dealerships where being a single woman was viewed negatively, Mr. Dolan was polite and very informative without asking if I would be bringing my husband in! As a fellow, New Yorker, he was straight forward with me and tried to get the best deal available within my budget. He took the time to make sure all of my questions were answered, eagerly showed me other possible models and help me decide which would be the best model ...

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Google Mar 9, 2020
 

What a pleasant car buying experience dealing with Patrick Willyard! Patrick could not have been more helpful and he worked hard to make sure our purchase and delivery went smoothly. In addition, Wilmington BMW's genius, Ivy Woods, is superb at her job and learning how to set up the unfamiliar electronics with her assistance, long distance no less, was made simple with her skills. This is a great dealership!

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Google Mar 7, 2020
 

I can’t express the Customer Service I received at Wilmington BMW from the time I received a call From Kylie H that Ty her manager had found a car for me that I have been looking for months was in. When I got there Chad From Sales was there to greet me with Kylie with so much information to share as we all went for a test drive. Chad knows so much about BMW’s it was easy for him to answer my questions as well as Kylie. This 330i Xdrive wagon is everything I was looking for and ...

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Google Mar 4, 2020
 

A year ago, I purchased an X1 from Joey Moore and decided I was so happy I felt I needed a Z4 for weekend fun to compliment it. Joey handled both transactions quickly and easily. He made the buying process easy; the negotiations were straightforward and whenever I had any questions, he was there to assist. Service was easy to schedule and completed accurately and completely the first time.

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Google Feb 24, 2020
 

We had a very pleasant experience purchasing our new BMW X3 @ BMW of Wilmington. Ed Lannon was our sales associate. Ed did a great job educating us on the X3 and all the available options. The negotiating process was low pressure and fair. This was by far the best car buying process that we have experienced. BMW of Wilmington is highly recommended.

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