BMW Service Center in Wilmington NC


Weekdays: 7:00AM – 6:00PM

Saturdays: 8:00AM – 4:00PM

Contact Service

Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.
  • By using this service you accept the terms of our Visitor Agreement.

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Open Today! Service: 7am-6pm

Call us at:


at BMW of Wilmington


  • Client Lounge
  • Quiet Lounge
  • Complimentary Computers and Wi-Fi
  • Gormet Coffee
  • Refreshment Bar

Alternate Transportation:

  • Shuttle Service
  • Loaner Vehicles
  • Airport Service
  • Pick-Up and Delivery

Complimentary Car Wash with Service:

  • Machine Wash Exterior
  • Hand Dry Exterior with Chamois
  • Vacuum Floor Mats
  • Wipe Brake Dust from Wheels

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at BMW of Wilmington

BMW Approved Tires provide uncompromising vehicle handling, performance and security – perfectly matched to your individual BMW model. Choose the right BMW Approved Tires for your unique driving style and conditions.

We stock BMW Approved Tires

Choosing the right BMW Approved Tire for your unique driving conditions assures uncompromising vehicle handling, performance and safety. BMW Approved Tires are perfectly matched to your individual BMW model and meet or exceed stringent BMW requirements.

Low Price Guarantee:

BMW of Wilmington guarantees the Lowest Installed Price in the Charleston area for BMW approved tires.

In most cases, our prices are simply the lowest, but we will even refund the difference if in the unlikely event you should find a lower price (that includes installation, taxes, & road hazard) at a local competitor within 30 days of your tire purchase. See a service advisor for details.

BMW Tire Insurance:

Enjoy lasting driving pleasure with free BMW Tire Insurance:

  • Cover for up to 100% of the tire costs.
  • Applies for all Original BMW tires and Complete Wheel Sets with star marking.
  • 36 months of insurance cover from the date of purchase from your BMW Service Partner.

BMW Tire Insurance includes:

  • Tire damage caused by a sharp object (e.g. nail or broken glass).
  • Damage caused by hitting the kerb.
  • Vandalism.
  • Theft.

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at BMW of Wilmington

Enjoy worry-free mobility with the first-class BMW offers for the servicing and maintenance of your vehicle and always at fair and transparent prices. Your benefits are plain to see: supreme quality standards and the comprehensive expertise of our BMW service specialists, who employ innovative workshop technologies and Original BMW Parts to ensure that your BMW remains in peak condition. Simply select the service package that suits you best and look forward to long-lasting driving pleasure with your BMW.

When it comes to your Ultimate Driving Machine,® receive all of your service and maintenance from the professionals who know it best. When you visit BMW of Wilmington, your vehicle is handled by BMW trained technicians using only Original BMW parts.


When you own The Ultimate Driving Machine®, you should get the service to match. All new MY17 BMW vehicles and newer come with BMW Ultimate Care. BMW Ultimate Care consists of scheduled maintenance for the 3-year/36,000 mile (non-transferable2), whichever comes first3.

Schedule Maintenance

Value Service

Think we’re Expensive? Think Again.

If you choose not to purchase Ultimate Care+ or your vehicle no longer qualifies, you still qualify for the expert service your BMW Center provides. With BMW Value Service, you’ll receive competitive pricing on a variety of services, so you know what you’re paying for up front. No matter how many miles or years you’ve driven your BMW, when it’s time for service, you can always feel confident bringing it to those who know it best. Bring it home – to your local BMW Center.

Value Service Prices


Expert service in an hour or less.

After decades of racing, you learn that every second counts. Introducing BMW FastService, designed to make quick work of needs such as oil service, brake pad changes, and tire replacement. Dedicated work bays manned by BMW Trained Technicians. 100% Original BMW Parts. Our racing heritage meets your need for speed. Contact us to learn more or schedule an appointment.

Learn More

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at BMW of Wilmington

When it comes to BMW repairs of mechanical parts, a specialised BMW mechanic is needed. After all, no one knows the innovative technology in your BMW better than the experienced and highly qualified service specialists at your BMW workshop. BMW of Wilmington uses only Original BMW Parts for BMW repairs, guaranteeing the highest levels of quality and performance. Original BMW Parts are tailored to your BMW – each component is extremely reliable and made to last, ensuring long-term good value. BMW repairs mean you can always be sure of expert advice and the best possible service.

Genuine Parts:

Quality doesn’t simply reside in how well a part functions at the get-go: it’s a function of how well it performs over time. And Genuine Parts endure because they’re engineered specifically for your car—they fit like no other parts can, they’re engineered to work with the other parts and systems, and they´re made with the finest materials available

Aftermarket Warranties:

BMW of Wilmington accepts all Aftermarket Warranty companies and we work directly with warranty providers for payment on approved claims.

When a repair is needed, the problem must first be diagnosed before the warranty provider can determin if the claim is covered or not. Therefore the client may be responsible for a diagnosis fee in the event of a repair not being fully covered.

Air Conditioning Diagnosis

To properly diagnose an air conditioning issue, we must evacuate and capture all remaining refrigerant in the system, we measure how much came out, and then re-fill to the factory-specified level. We will also introduce a dye to the refrigerent so that leaks can be detected.

If leaks are slow enough that they cannot be seen immediately, the client can return within two weeks for a complimentary leak inspection.

Mechanical Repairs

For BMW mechanical repairs such as rear silencer repairs or shock absorber replacement, look no further than BMW of Wilmington. Our specialists are true BMW experts and always deliver the highest standards of quality. Plus, they make sure all components dovetail to perfection and function seamlessly with your vehicle’s systems.

For BMW wear-and-tear repairs such as BMW brake pad replacement, BMW brake disc replacement or BMW clutch repairs, only Original BMW Parts specifically designed for your model are used. Only qualified BMW mechanical repairs translate into sheer driving pleasure and guarantee to restore the safety levels you expect from your BMW – making a perfect ride even better.

Electrical Repairs

Specialised knowledge is paramount for BMW electrical repairs. Consequently, you should trust only BMW Service specialists to work on BMW electronics – so all of the high-tech, finely tuned electronic components interact perfectly and a smooth flow of data and information is guaranteed.

BMW electrical repairs include the highly sensitive repair of your BMW Navigation System, BMW Power Windows or other ECU repairs. BMW of Wilmington has the expertise and cutting-edge equipment required to analyse and resolve any electronic faults and exclusively uses Original BMW Parts. BMW electrical repairs ensure long-lasting, outstanding performance.

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from BMW of Wilmington

1-800-332-4BMW (4269)

BMW Roadside Assistance – ready when you need us

If your vehicle should break down while covered under warranty or require towing after an accident or collision, it will be transported to the nearest authorized BMW center. You may also elect to have your BMW towed to the BMW center of your choice, provided that the center is within a 50-mile radius of the closest center.

This emergency valet service is available in the event you require services beyond BMW Roadside Assistance. If you should experience a mechanical breakdown and need alternate transportation, Emergency Valet service provides a personal assistant who will help you locate the appropriate rental car, taxi, lodging and/or airline reservations. This specialist can also provide enhanced directory service assistance to assist you in determining the location you request. He or she will even notify up to three family members or colleagues to inform them of your delay. Most importantly, you are assured of personal assistance until all your needs are met.

Travel protection around the clock

BMW is dedicated to providing you with the most enjoyable and rewarding ownership experience possible, and that is why we have developed a program that provides you with outstanding travel protection 24 hours a day, 365 days a year. The BMW Roadside Assistance Program is designed to ensure your peace of mind while on the road. It is available in all 50 states, plus Canada and Puerto Rico, at no additional cost to you.*

Even if someone else is driving your BMW, you’re covered. To receive covered assistance in the event of a breakdown, you must simply contact BMW Roadside Assistance directly.

Coverage: New BMWs – 4 years/unlimited miles from the original in-service date. Certified PreOwned BMWs – 6 years/unlimited miles from the original in-service date.

On-the-road assistance

The BMW Roadside Assistance Program is there to help in the event of a flat tire or dead battery. We’ll even supply you with fuel (at your cost) if your BMW runs out of gas. Although these services are not covered under the BMW New Vehicle Limited Warranty, they are provided as part of the BMW Roadside Assistance Program, with a maximum of $100 in coverage per incident. You – or the person driving your BMW – are responsible for any expenses related to parts, materials or fuel.

  • Flat Tire
  • Dead Battery
  • Out of Fuel
  • Lock-out service
  • Towing service
  • Emergency Valet service

Trip-interruption benefits

If you should experience a breakdown covered by
warranty 100 miles or more away from home, you
are entitled to trip-interruption benefits, including
reimbursement for meals, lodging, car rentals and/
or substitute transportation.

This coverage is limited to a reimbursement
up to $1,000 per incident, up to five days from
disablement date. Claims for these benefits must
include original receipts for services provided
(i.e., meals, lodging, car rentals and/or substitute

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at BMW of Wilmington

Safety Recall Information

To check for safety recalls that apply to your vehicle, enter the last 7 digits of the VIN.

Recall Lookup

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at BMW of Wilmington

Many roads lead to your goal. So that you choose the best of them for your journey, we continuously make sure that our maps are always up to date. No matter which BMW navigation system you own, here you will find everything about how to update your current maps.

  • Navigation System Next
  • Navigation System Premium
  • Navigation System Motion
  • Navigation System Move

Find Instructions for Map Update

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at BMW of Wilmington

With BMW cosmetic care & repair your BMW Service Partner effortlessly smooths out little nicks and bumps of daily life. BMW cosmetic repairs are carried out quickly and precisely at the high level of quality you expect from BMW. Our experienced technicians eliminate minor dents in the body, scratches to paintwork, tears in the upholstery or chip damage to the windscreen. This ensures that your BMW permanently retains its perfect appearance, its value and your driving pleasure. Moreover, our wide range of Original BMW Care Products helps you protect the sleek aerodynamic sheen of your BMW. Try it for yourself and you will be convinced of the value of professional cosmetic repairs and care for your BMW.

Wheel Repair

Bent Wheel Repair

Headlamp Restoration

Scratch Removal

Brake Caliper Painting

Interior Repair

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at BMW of Wilmington

Tell your insurance provider you want Baker Auto Glass to handle your auto glass repairs, or mention it to your BMW service advisor. We will direct-bill through the insurance company so there is no cost to you.

BMW Glass Repair

A small site of chip damage can quickly develop into a crack that makes it necessary to replace the entire windscreen. In many cases, the free-of-charge BMW windscreen repair saves you this expensive replacement. Specially trained auto glass experts closely examine each site of glass damage and, if possible, eliminate it quickly and reliably in customary BMW quality with BMW glass repair.

BMW Glass Replacement

If a repair is not possible, a new high-quality Original BMW Windscreen will be fitted. State-of-the-art technology and specially developed materials guarantee you an optimum result and maximum safety. * If you have comprehensive insurance, the repair will be carried out by Baker Auto Glass free of charge and generally this will not be set off against your policy excess.

Any Glass Panel:

  • Windscreens
  • Sunroof Glass
  • Chipped Glass
  • Door Window Glass
  • Mirror Glass

Why choose us:

  • Official Supplier of OEM Glass
  • In-house Sensor Calibration
  • Complimentary Loaner Cars
  • Complimentary Car Wash

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Service Offers at BMW of Wilmington

Rotate & Balance Tires

Rotate & Balance Tires: $74.95

Rotating & balancing your tires on your vehicle is something you need to get done on a regular basis. We’re here to help take care of that for you and get you back on the road as soon as possible. Whether it’s before a road trip, or simply that time again, contact us to schedule your next tire rotation.

For more information or to schedule an appointment, contact BMW of Wilmington at (910) 392-2700. Click below to schedule online.

*Max discount $150. Does not include tax or shop supplies. Offer valid only on BMW Approved Tires in-store at BMW of Wilmington. Prices exclude tax. One coupon per customer. Coupon has no cash value and is non-transferable. Original coupon must be presented and redeemed at time of purchase. Cannot be combined with any other offer. Discount applies only to retail price of product and not to any sales or value-added tax.

EXPIRES: 02/28/2019
Four Wheel Alignment

Four Wheel Alignment: $119.95

Wheel alignment is an important part of your BMW’s performance. BMW Approved tires are designed to work with BMW components. Special adapters and software designed for your BMW are used to provide a precise wheel alignment.

For more information or to schedule an appointment, contact BMW of Wilmington at (910) 392-2700. Click below to schedule online.

*Max discount $150. Does not include tax or shop supplies. Please contact BMW of Wilmington for details. Price excludes tax. Offer valid only with coupon at BMW of Wilmington. One coupon per customer. Coupon has no cash value. Email must be presented and redeemed at time of service write-up. Not valid on services covered under the BMW Ultimate Care Program and BMW Value Service. Applies only to BMW vehicles. Cannot be combined with any other offers.

EXPIRES: 02/28/2019
Spend More, Save More

The More You Spend the More You Save

• Spend over $299.99 save $50.00
• Spend over $499.99 save $85.00
• Spend over $699.99 save $120.00
• Spend over $899.99 save $150.00

For more information or to schedule an appointment, contact BMW of Wilmington at (910) 392-2700. Click below to schedule online.

*Max discount $150. Does not include tax or shop supplies.

EXPIRES: 02/28/2019

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Contact Service

Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.
  • By using this service you accept the terms of our Visitor Agreement.

  • This field is for validation purposes and should be left unchanged.

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(910) 392-2700

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4920 New Centre Drive • Wilmington, NC 28403

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Today's Hours:

Open Today! Sales: 9am-7pm

Open Today! Service: 7am-6pm

Open Today! Parts: 7:30am-6pm

BMW of Wilmington

4920 New Centre Drive Wilmington, NC



Phone: (910) 392-2700

4920 New Centre Drive Wilmington, NC
34.24196 -77.879812
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BMW of Wilmington
BMW of Wilmington
4920 New Centre Drive
Wilmington, NC, 28403 United States
BMW of Wilmington 34.24196, -77.879812.